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How to redeem an RMS credit code

Sign in to RMS, open the account menu, choose Activate code, paste the code and click Activate. The credits then join your company's pool. A code from us, or from anyone else, is activated this way; the steps below follow Teltonika's wiki page on activating a resource code.

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By
Geoff Woodberry, Founder
On this page 6 sections

Last updated

Before you start

You need an RMS login for the company that should receive the credits, and the code from your order email or order page. A code can be activated by any RMS company, not only the company that bought it, and the credits go to the company your user belongs to. The portal is rms.teltonika-networks.com⁠ (opens Teltonika's website).

The steps

  1. Sign in to RMS at rms.teltonika-networks.com⁠ (opens Teltonika's website) as a user of the company that should receive the credits.
  2. Open the account menu and choose Activate code.
  3. Copy the code from your order email or order page and paste it into RMS, then click Activate.
  4. RMS shows the message Activate operation completed successfully, and the credits join your company pool.
  5. Assign credits to devices from the RMS device list as you need them. Each credit gives one device 30 days of RMS Management.

The Resources page under Administration has the same function: open the Resources or Codes section, choose Activate code from the action menu, paste the code and click Activate. Afterwards, Resource summary in the account menu shows the new balance.

Activate code
1. Account menu The account menu open, with Activate code highlighted.
Activate code mw1fhkscebo8nv9yuz3xgj5rt2... Activate
2. Activate code The dialog with a code pasted in, before pressing Activate.
Activate operation completed successfully
3. Success The confirmation message RMS shows once the code is accepted.
CREDITS 120
4. Credits in the pool Where the credits then appear for the company.

These are simplified drawings, not screenshots of RMS. Menu names follow Teltonika's documentation and may differ slightly in your RMS.

After activation

The credits are in your company pool. One credit gives one device 30 days of RMS Management, so 12 credits keeps one device managed for a year. Assign them to the devices you want managed; a device whose trial or previous credit has ended returns to management once a credit is assigned. Our guide How to use RMS credits covers the Service and Auto Extend switches that do this.

If the code is refused

The codes we deliver are 32 lower case letters and digits with no spaces. Use the Copy button on the order page or in your account, or copy it from the email, and paste it rather than typing it: a missing or extra character is the usual cause of a refusal. If it still fails, reply to the order email or write to hello@rmscredits.au with your order number and we will check the code in RMS.

The RMS interface can change over time. The labels above are as its documentation gives them; if your RMS shows something different, the function is the same: an activate code action under the account menu or on the Resources page.

Sources: Teltonika wiki, How to activate a resource code⁠ (opens Teltonika's website); Teltonika wiki, How to distribute credits among RMS profiles⁠ (opens Teltonika's website); Teltonika wiki, RMS Resources⁠ (opens Teltonika's website).

Quick answers

Questions this guide answers

Where do I enter an RMS credit code?

In RMS, open the account menu at the top right and choose Activate code, paste the code and click Activate. The Resources page under Administration has the same action.

Which company receives the credits?

The company your RMS user belongs to. Any company can activate a code, not only the one that bought it.

Do credit codes expire?

We cannot say for certain. We have not found a published answer on whether a credit code expires before it is activated, so we make no promise either way. If in doubt, activate it soon after you receive it.

Buy RMS credits

Credits for your RMS company

Any number of credits, paid by card in Australian dollars with GST included. The code arrives by email once payment is confirmed, with a tax invoice.

One credit keeps one device under RMS management for 30 days.

RMS credits

$5.50 inc GST per credit

How many credits?

Any whole number from 1

Total inc GST
$5.50
Buy 1 credit

Code delivered instantly