Terms
Terms of sale
What you buy on this site, how it is delivered, and where you stand.
Terms
What you buy on this site, how it is delivered, and where you stand.
Version 2, 21 October 2026.
RMS Credits is run by ZenByte Australia Pty Ltd, ABN 38 698 761 956. References to "we" and "us" mean ZenByte Australia Pty Ltd. Teltonika and RMS are trademarks of Teltonika. RMS Credits is an independent Australian reseller. We are not Teltonika and do not speak for it.
A credit code for the Teltonika Remote Management System (RMS). When activated in an RMS account, the code adds the number of credits shown on your order. The credits themselves, and what they can be used for, are governed by Teltonika's own Terms of Service (opens Teltonika's website), which apply alongside these terms.
Credits are sold by the credit at the price per credit shown on the site, ex GST, with GST added once on the order total and shown separately on the tax invoice. The total you see before you pay, in Australian dollars, is the price you pay.
Payment is taken by card on Stripe's hosted payment page. We do not see or store card details. An order exists only once Stripe confirms the payment to us.
We sell to customers in Australia. An order paid with a card issued outside Australia may be held for review before a code is issued, and may be refunded in full instead.
Once payment is confirmed, the code is shown on the order page in your browser and emailed to the address you gave, with the tax invoice. If an order may take longer than usual, you are told before you pay that it may take up to 48 hours and that we will email your code as soon as it is ready; the order page and your order email say the same. If the RMS system does not issue a code when we ask for it, we are alerted and issue it by hand, and we email you to say so. Delivery is complete when the code has been emailed to you.
An account is optional. It is created when you sign in with your email and the code we send to it, and it shows the orders placed with that email, lets you show a credit code again and lets you download the tax invoice. Keep access to your email private: anyone who can read a sign-in code for your address can see your codes. You can delete the account at any time; sales records are kept as the law requires.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits them. If a code does not work, email us with your order number and we will check it in RMS and put it right, which may mean a replacement code or a refund.
Because a code is consumed on activation, we cannot take back a code that has been activated. If you have bought the wrong quantity and have not activated the code, email us and we will sort it out.
Orders are for 1 credit or more. For an order of more than 1,000 credits we call you on the Australian phone number you give at checkout, during business hours, Adelaide time, to confirm the order before your code is sent; until then the order is held and no code is issued. If we cannot confirm the order with you, we may cancel it and refund what you paid in full. We may refuse or cancel an order where we suspect fraud, where the RMS system cannot issue the code, or where the price shown was plainly wrong; in each case anything you paid is refunded in full.
How we handle your details is set out in our privacy policy.
These terms are governed by the law of South Australia. Questions go to hello@rmscredits.au.